– No reservation can be made without bank guarantee.
– The city tax is payable upon arrival. Its amount is 1,88 € per day and per person.
– The payer must be the one who occupies the room and the reservation must be done under his name.
– In the case of coverage, the payer must provide: 1) a debit authorization duly completed and signed; 2) a copy of his identity card 3) proof that the credit card belongs to the payer
– If you have chosen a flexible rate: The reservation is cancellable without charge until 24H before the arrival time (check-in: 14h30). Beyond this period, in case of late cancellation, the first night will be charged; why we pre-authorize the amount of the first night on your credit card. The total amount of your stay will be payable at your arrival.
– If you have chosen a non-refundable rate: It is non-cancellable, exchangeable and non-refundable regardless of the reason for your cancellation. The total amount of the stay will be charged upon receipt of the reservation.
– Conditions of group bookings: A reservation is considered as a group reservation from 5 reserved rooms. 50% is payable at the time of booking and non-refundable, 50% one month before arrival and non-refundable. If the booking is scheduled in less than a month, 100% is payable on booking and non-refundable.
– The entry into the room is done) 14h30 and the exit at 11H. We do not practice early entry into the room, or late departure.
– The rooms are not all identical and the photos are given as an example, it is possible that your room is not exactly the same as the one you book.
– Only one person is allowed in a single room, only two people are allowed in a double room, only three people are allowed in a triple room, only four people are allowed in a quadruple room. No more people will be allowed.
– We reserved ourserlves the right to refuse any disrespectful guest towards the team, the others guests or the rule.